Pickup time at the pier is typically at 8:00. In Florence you will get the chance to see the highlights of the city. We suggest a calm walk in Piazza del Duomo up to the Ponte Vecchio.
Afterwards we will head towards The Mall outlet. The journey lasts about 45 minutes so plan your day accordingly.
Here is a link giving a nice idea of what you can expect at The Mall.
Pick up/Drop off at your ship
English speaking driver-guide
Mercedes Private vehicle
Bottled Water on board
Guaranteed on time ship re-entry
Full insurance coverage
24/7 support +1 800 653 7908
services not included
Museums entrance fees
- Optional Services
- Terms & Conditions
- Museum Tickets
Accademia Gallery (David) – SKIP THE LINE
Let us book for you your very own entrance to the Galleria dell'Accademia, home of Michelangelo's Notorious David. All tickets have a specific timed entrance so we ask that…More Details from 12.00 €
Payment of the service can be done in two ways
- At the end of the service in CASH (Euro): you will need to fill out the entire form and we will require your credit card details in order to hold the booking.
- In advance through CREDIT CARD (Visa – Mastercard – American Express):
You will receive a confirmation voucher via email after the form has been complete
Other methods of payments like PayPal are available upon express request
Cancellations, Charges and reimbursements
All cancellations must be communicated by email to [email protected] The date on which the email is sent and received (not when we read it) will determine the cancellation fees. Regardless of payment method these are our charges / reimbursements:
More than 7 days – no charge
From 7 days to 48 hours – 50% of the price
48 hours or “no show” – 100% of the price
We will not charge you or we will reimburse you if the service is cancelled due to force majeure, i.e. restrictions due to a pandemic, natural disasters, war or any other event beyond our control (e.g. if the ship does not dock or any serious delay).
Museum tickets may be included in the tour package and they are under no circumstances refundable. Ticket expenses will be charged from the credit card provided by the client.
Tickets are always subjected to availability.
If you are interested in visiting any of the Florentine museums, we are able to offer you entrance ticket(s) at a reduced price (for further informations, feel free to enquire).
We will buy everything in advance and the driver will give you the paper tickets.
Air conditioning is standard. All cars are equipped with umbrellas and a first aid kit.
Infant and child seats can be requested without extra charge.